Shop & Shipping Policy

Thank you for purchasing from The YUME Shop @ IP Brand VC + BI! For your information, here are our store policies.
  • We can only accept payment through Paypal.
  • Shipping will be handled by USPS or UPS with a tracking number provided.
  • After shipment of item via USPS or UPS (we will notify through email after the shipment of items), kindly wait for 7-21 days for it to arrive at your doorstep.
  • International shipping delivery times may vary between 2 and 12 weeks.
  • To prevent online fraud, we will only ship to the Paypal shipping address provided.
  • It’s just me … Imani! (go men ne! 😅) So please note that “Packing and Shipping Out” day may vary weekly. There might be instances that the client’s packages will be delayed caused by this circumstance.
  • If there are problems with the shopping cart, please do not hesitate to email us at for your inquiries. ^_^

Refund Policy may, but are under no obligation to, honor requests for refunds for the following reasons:
  • Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item
  • Download issues: You have problems that prevent you from downloading the product. recommends that you contact the support team for your browser provider, as ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network
  • Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request
  • Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.