Shop & Shipping Policy
Thank you for purchasing from The YUME Shop @ IP Brand VC + BI!
For your information, here are our store policies.
- We can only accept payment through Paypal.
- Shipping will be handled by USPS or UPS with a tracking number provided.
- After shipment of item via USPS or UPS (we will notify through email after the shipment of items), kindly wait for 7-21 days for it to arrive at your doorstep.
- International shipping delivery times may vary between 2 and 12 weeks.
- To prevent online fraud, we will only ship to the Paypal shipping address provided.
- It’s just me … Imani! (go men ne! 😅) So please note that “Packing and Shipping Out” day may vary weekly. There might be instances that the client’s packages will be delayed caused by this circumstance.
- If there are problems with the shopping cart, please do not hesitate to email us at email@example.com for your inquiries. ^_^
http://www.ipbrand.biz may, but are under no obligation to, honor requests for refunds for the following reasons:
- Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, http://www.ipbrand.biz may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item
- Download issues: You have problems that prevent you from downloading the product. http://www.ipbrand.biz recommends that you contact the support team for your browser provider, as http://www.ipbrand.biz ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network
- Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request
- Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.